Cancellation Policy:
Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. To ensure that we can maintain a high level of service for all our patients, we kindly ask you to review and agree to our Cancellation Policy before proceeding:
24-Hour Notice: We require at least 24 hours' notice for any appointment cancellations/reschedules. This policy allows us to offer your appointment time to another patient and maintain a higher availability of services for you and other patients.
Cancellation Fee: If you cancel or reschedule your appointment with less than 24 hours' notice or do not show up for your scheduled appointment, you will be charged a cancellation fee of $25.
Any changes to your appointment must be made through your Patient Portal in Aesthetic Record.
Please note, we require a valid credit card to be placed on file at the time of booking to finalize your appointment.
If your service requires a deposit, this fee will be a credit in your Patient Wallet and applied to your service at the time of your appointment. By completing your booking, you acknowledge this deposit is non-refundable. In the event you cancel or reschedule your appointment with more than 24 hours' notice, this deposit will remain in your account as a credit. If you cancel or reschedule your appointment with less than 24 hours' notice, you forfeit your deposit and will be required to pay a new deposit with a future booking.